Contact Us

At TruForm Labs, we are committed to providing responsive customer service and professional support. Whether you have a question about our research compounds, an existing order, shipping, or general enquiries, our team is here to assist.

Customer Support

For all enquiries, please contact us by email:

Email: info@truformlabs.co.uk

We aim to respond to all enquiries within one business day, although response times may be slightly longer during busy periods or public holidays.

Order Support

If you are contacting us about an existing order, please include:

• Your full name
• Order number
• A brief description of your enquiry

Providing this information will help us resolve your request as quickly as possible.

Business Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday & Sunday: Closed
Public Holidays: Closed

Research Use Only

All products supplied by TruForm Labs are sold strictly for laboratory research purposes only.

Our team can provide information regarding product specifications, shipping, and ordering; however, we cannot provide medical advice, dosing information, or guidance relating to human or veterinary use.

Feedback

We value customer feedback and are continually working to improve our products and service. If you have suggestions or comments about your experience with TruForm Labs, we would be pleased to hear from you.

Thank you for choosing TruForm Labs. We appreciate your business and look forward to assisting with your research supply needs.